The B2B interior detailing manual: Sanitization and protection

Interior detailing is the most labor-intensive and technically diverse part of the detailing business. For a professional B2B shop, the goal isn't just a "clean car"—it is the complete sanitization and restoration of the vehicle's interior surfaces. This manual outlines the Standard Operating Procedures (SOPs) for leather care, steam cleaning, and atmospheric odor removal.

Leather Care: Cleaning and Conditioning Protocols

Leather is a delicate organic material that requires specific technical Supplies.

1. Ph-Neutral Cleaning

Never use high-alkaline degreasers on premium leather. Instead, use specialized, pH-neutral leather cleaners that lift dirt without stripping the natural oils. For high-volume shops, we recommend using a soft-bristled horsehair brush or a low-pressure steamer to agitate the cleaner.

2. Conditioning and Protection

Once clean, leather must be hydrated to prevent cracking and UV damage. Use a water-based, non-greasy conditioner that leaves a matte, factory finish. For B2B clients who value longevity, suggest a Leather Ceramic Coating as an high-margin add-on.

Technical Steam Cleaning and Sanitization

Steam is a powerful tool for Mobile Detailers because it reduces chemical usage and accelerates drying times.

3. Depth Sanitization

A continuous-fill steamer (capable of 65+ PSI) can reach into areas that brushes and towels cannot, such as air vents, seat tracks, and cup holders. The high heat kills 99.9% of common bacteria and viruses, a key selling point for B2B fleet accounts.

4. Upholstery and Headliner Care

When cleaning headliners, use "dry" steam to prevent saturating the glue and causing the fabric to sag. For carpets, combine steam with a professional extractor for deep-tissue soil removal.

Atmospheric Odor Removal: Ozone Safety

Ozone generators are highly effective for removing smoke, pet, and mold odors, but they require strict Safety Protocols.

5. Ozone SOPs

• Pre-Cleaning: Ozone will not remove the source of an odor. You must deep-clean the interior first.
• Occupant Safety: Never run ozone while humans, pets, or plants are inside. The vehicle must be sealed.
• Aeration: After the treatment (typically 30-60 minutes), the vehicle must be aired out for at least 30 minutes before the customer can enter.

How DetailerBase Supports Interior Operations

• Service Checklists: Load these SOPs into your Staff Checklists to ensure every tech provides the same level of care.
• Add-on Logic: Use our Pricing Framework to easily add "Heavy Pet Hair" or "Ozone Treatment" surcharges to any job.
• Customer Education: Share these technical guides through the Customer Portal to justify your professional interior rates.

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